4th Australian International Conference on Industrial Engineering and Operations Management
Application of Business Process Management (BPM) and Lean Six Sigma (LSS) to Improve Productivity in Customer Service in the Insurtech sector: A Case Study
Mateo Ortega-Escajadillo; Franco Arturo Ortiz-Huasasquiche; Jorge Antonio Corzo-Chavez & Gino Viacava-Campos
4th Australian International Conference on Industrial Engineering and Operations Management
Abstract PDF