3rd Asia Pacific International Conference on Industrial Engineering and Operations Management

The Influence of Korean Brand Ambassador on Hedonic Shopping Motivation moderated by Fanaticism toward Impulsive Buying Behavior in E-commerce

Ardillah Umar, Rut Liesl, Nicholas Himawan & Faranita Mustikasari
Publisher: IEOM Society International
0 Paper Citations
Track: E-Business and E-Commerce

The phenomenon of Korean brand ambassadors (Hallyu) has been identified as one of the most effective marketing to in increase sales, specifically in the e-commerce. Fans of these celebrities do not hesitate to buy products promoted by Hallyu repeatedly and in a high amount as the devotion to their idols. Attractiveness of Hallyu predicts can stimulate consumers hedonic motivation, a shopping motivation driven by fulfillment of emotional or other subjective needs. this motivation then leads to the impulsive buying behavior, an unplanned buying due to sudden desires. E-commerce enjoy the benefit of impulse buying phenomena because consumer buying process occur easliy. It is different from other buying behavior which usually take time because consumer need to consider their choices carefully. This research aims to identify the relationship between brand ambassadors and hedonic shopping motivation. Using a technique of purposive sampling, 160 samples have been selected from Jabodetabek and other areas, age 19-25 years, the fans of Hallyu and actively shop in the e-commerce. Partial Leasr Square has been used to analysis the data. Result of this study demonstrates that attractiveness of brand ambassadors significantly influences consumers' hedonic shopping motivation and impulsive buying behavior, without fanaticism serve as the moderation factor. This finding provides valuable insight for e-commerce, which targeted to the young consumers, on how to optimize the use of brand ambassador to stimulate consumer buying behavior.

Published in: 3rd Asia Pacific International Conference on Industrial Engineering and Operations Management, Johor Bahru, Malaysia

Publisher: IEOM Society International
Date of Conference: September 13-15, 2022

ISBN: 978-1-7923-9162-0
ISSN/E-ISSN: 2169-8767