Project Management Model Applying Agile, Design Thinking and Lean Methodologies for the Improvement of Customer Service in an Insurance Brokerage SME

JB

Jose Fabrizzio Burga-Aguayo Univesrsidad de Lima

BU

Belén Urrutia-Vargas Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Project Management 2022

3rd Asia Pacific International Conference on Industrial Engineering and Operations Management

IMPROVEMENT PROPOSAL USING POSTURAL ERGONOMICS AND ENGINEERING DESIGN IN AN EDUCATIONAL ENVIRONMENT: CASE STUDY

MP

Maria Perez Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

SP

Shirel Pardoo Universidad de Lima

Engineering Education 2023

6th European International Conference on Industrial Engineering and Operations Management

Improvement proposal applying Lean Manufacturing in a Mype: Case Study in a Dental Center

AA

Amelia Arias Perez Universidad de Lima

RV

Rosario Valero Aguilar Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Graduate Student Paper Competition 2023

4th Asia Pacific International Conference on Industrial Engineering and Operations Management

CRM Implementation in SMEs Management Processes: The Role of e-CRM and s-CRM

JE

Jean Piert Espinoza Universidad de Lima

DC

Daniel Cardenas Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Business Management 2023

1st International Conference on Smart Mobility and Vehicle Electrification

Enhancing Lean Implementation in SMEs: Exploring Barriers and HRM Strategies

DG

Diego Adrian Gerboline Pastor Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Graduate Student Paper Competition 2023

2nd Australian International Conference on Industrial Engineering and Operations Management

Improvement Proposal Applied in a MSE in the Textile and Clothing Sector: Case Study in a Baby Clothing Company

AR

Ana Fernanda Ramírez-Milla Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Graduate Student Paper Competition 2023

2nd Australian International Conference on Industrial Engineering and Operations Management

CRM Implementation in SMEs Management Processes: The Role of e-CRM and s-CRM

JE

Jean Piert Espinoza Universidad de Lima

DC

Daniel Cardenas Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Business Management 2023

1st International Conference on Smart Mobility and Vehicle Electrification

Management model applying Lean Six Sigma to improve the performance of an SME in the professional services sector

MP

Mariel Perez Universidad de Lima

AD

Axel Díaz Guevara Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

Lean 2024

14th Annual International Conference on Industrial Engineering and Operations Management

The effects of blockchain technology on traceability and efficiency in supply chain management: A Systematic Literature Review

LQ

Luis Quispe Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

BY

Brandon Yang Universidad de Lima

2024

14th Annual International Conference on Industrial Engineering and Operations Management

Operational Management Model to Increase the Performance of an SME in the Coffee Shop Sector: Puku Puku Case

MG

Marco Aurelio Gaviño del Valle Universidad de Lima

NM

Nicolás Muñíz Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

2024

5th African conference on Industrial Engineering and Operations Management, South Africa

Supply Chain Management applying VSM, 5S and Standardized Work in an SME: A Case Study of an Apparel manufacturing Company

PB

Piero Bonifaz Universidad de Lima

FR

Fatima Rivas Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

2024

7th IEOM Bangladesh International Conference on Industrial Engineering and Operations Management

Management Model to Improve the Service Level in a Chemical Products Trading Company

SD

Sergio Diaz-Linares Universidad de Lima

JF

Jean Pierre Fernandez-Ortega Universidad de Lima

RC

Rafael Chavez-Ugaz Universidad de Lima

2025

6th South American Conference on Industrial Engineering and Operations Management