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Rafael Chavez-Ugaz

Affiliation

Universidad de Lima

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Publications in IEOM
12
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Showing 1 - 12 of 12
Project Management Model Applying Agile, Design Thinking and Lean Methodologies for the Improvement of Customer Service in an Insurance Brokerage SME

Jose Fabrizzio Burga-Aguayo; Belén Urrutia-Vargas & Rafael Chavez-Ugaz

3rd Asia Pacific International Conference on Industrial Engineering and Operations Management

Publication Year: 2022

Abstract PDF
6 Views
5 Downloads
IMPROVEMENT PROPOSAL USING POSTURAL ERGONOMICS AND ENGINEERING DESIGN IN AN EDUCATIONAL ENVIRONMENT: CASE STUDY

Maria Perez; Rafael Chavez-Ugaz & Shirel Pardoo

6th European International Conference on Industrial Engineering and Operations Management

Publication Year: 2023

Abstract PDF
8 Views
4 Downloads
Improvement proposal applying Lean Manufacturing in a Mype: Case Study in a Dental Center

Amelia Arias Perez; Rosario Valero Aguilar & Rafael Chavez-Ugaz

4th Asia Pacific International Conference on Industrial Engineering and Operations Management

Publication Year: 2023

Abstract PDF
7 Views
4 Downloads
CRM Implementation in SMEs Management Processes: The Role of e-CRM and s-CRM

Jean Piert Espinoza; Daniel Cardenas & Rafael Chavez-Ugaz

1st International Conference on Smart Mobility and Vehicle Electrification

Publication Year: 2023

Abstract PDF
5 Views
2 Downloads
Enhancing Lean Implementation in SMEs: Exploring Barriers and HRM Strategies

Diego Adrian Gerboline Pastor & Rafael Chavez-Ugaz

2nd Australian International Conference on Industrial Engineering and Operations Management

Publication Year: 2023

Abstract PDF
12 Views
5 Downloads
Improvement Proposal Applied in a MSE in the Textile and Clothing Sector: Case Study in a Baby Clothing Company

Ana Fernanda Ramírez-Milla & Rafael Chavez-Ugaz

2nd Australian International Conference on Industrial Engineering and Operations Management

Publication Year: 2023

Abstract PDF
13 Views
4 Downloads
CRM Implementation in SMEs Management Processes: The Role of e-CRM and s-CRM

Jean Piert Espinoza; Daniel Cardenas & Rafael Chavez-Ugaz

1st International Conference on Smart Mobility and Vehicle Electrification

Publication Year: 2023

Abstract PDF
12 Views
1 Downloads
Management model applying Lean Six Sigma to improve the performance of an SME in the professional services sector

Mariel Perez; Axel Díaz Guevara & Rafael Chavez-Ugaz

14th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2024

Abstract PDF
22 Views
3 Downloads
The effects of blockchain technology on traceability and efficiency in supply chain management: A Systematic Literature Review

Luis Quispe; Rafael Chavez-Ugaz & Brandon Yang

14th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2024

Abstract PDF
24 Views
4 Downloads
Operational Management Model to Increase the Performance of an SME in the Coffee Shop Sector: Puku Puku Case

Marco Aurelio Gaviño del Valle; Nicolás Muñíz & Rafael Chavez-Ugaz

5th African conference on Industrial Engineering and Operations Management, South Africa

Publication Year: 2024

Abstract PDF
12 Views
2 Downloads
Supply Chain Management applying VSM, 5S and Standardized Work in an SME: A Case Study of an Apparel manufacturing Company

Piero Bonifaz; Fatima Rivas & Rafael Chavez-Ugaz

7th IEOM Bangladesh International Conference on Industrial Engineering and Operations Management

Publication Year: 2024

Abstract PDF
45 Views
12 Downloads
Management Model to Improve the Service Level in a Chemical Products Trading Company

Sergio Diaz-Linares; Jean Pierre Fernandez-Ortega & Rafael Chavez-Ugaz

6th South American Conference on Industrial Engineering and Operations Management

Publication Year: 2025

Abstract PDF
49 Views
2 Downloads