Track: Service Systems and Management

Abstract

Supply chain management is not only crucial for manufacturing industries but also for service industries. It deals with managing the process of having the right item in the right quantity at the right time at the right place for the right price in the proper condition to the right customer, and the importance of collaboration of supply chain management with data management is undeniable in the health care management system. This research aims for an integrated and collaborative approach between healthcare supply chain stakeholders that optimizes the supply chain in providing high-quality service at a relatively lower cost with more accurate forecasting, exploring trends in different calendar parts to effective decision-making. It also focuses on managing Electronic Medical Records (EMRs) efficiently through inventory monitoring using Data Management and Data Analytics tools, improving safety, and enhanced Quality Assurance. As the health care supply chain systems differ based on the country and their health care management system facilities, this study was only concentrated on the health care supply chain of Bangladesh.