Track: E-Business and E-Commerce

Abstract

Rivalry in the hospitality business, organization are in require of generating a balance among the ethics of the organization world spread and considerate buyer’s needs. From now, refining customer approval is judgmentally significant, including managing restaurants or food services in the hotel. It is extensively recognized that a service of quality defiance including managing food services in the hotels essential for structure a long-term connection among hotels and their clients. The purpose of this research is to help hotel management use information technology to improve the effectiveness and efficiency of food service in hotels. The research method uses observation of total business processes and identifies information technology needs that support supply chain management. The results of this research are e-SCM models for food service in hotels