Track: Global Business Management Education
The background of this research is the condition of people with disabilities who feel they do not receive proper skills education services. People with disabilities are still under a discriminatory stigma in obtaining jobs that are useful for improving the quality of life. Various institutions and agencies providing education and skills services have been created and facilitated by the government. However, especially for course and training agencies, they still place people with disabilities in a minor position. They are not a priority because of their low management capacity and financial considerations in managing the course and training agency. This research was conducted with a qualitative approach and supported by survey techniques to obtain comprehensive data about the course and training agency. Data analysis was carried out using the Delphi technique. The results of this study indicate that course and training agency managers cannot provide skills education services due certain reasons. The course and training agency managers have linked and matched programs with industry, but still do not make people with disabilities the main priority of the program.