Track: Undergraduate Student Paper Competition

Abstract

Business Process Re-engineering as a form of improving Sales assists the improvement of a company’s function. SAP Sales and Distribution, as an example, implement better management workflow while improving current business processes. To apply the principles of Business Process Re-engineering, the authors had to select a company (KE and ES Marketing) with understanding the improvement of their current process while discovering how to integrate different departments through ERP Systems. Analyzing the current processes led the authors to choose tools, such as Flow Process Charts and Service Blueprints to gather data on time-related durations, failures, and waiting times to analyze the business. The authors also retrieved company reports, followed by the execution of to-be processes through S4 Hana. In doing so, the authors were able to follow the flow of S4 Hana configuration by using Handbooks that would replicate current functions and orders of KE & ES Marketing. The results and discussion also assisted in the improvement opportunities and analysis of processes compared to the authors’ transactions through S4 Hana. Processes and changes in the future are to improve the system. The authors were able to configure current activities related to sales and distribution, such as Customer Request for Orders, Sales Orders, Display Stock Overviews, and Creating Invoices. Configurations are not limited to reduced times, better definition reports, and better customer information. The results and discussions showed that using the S4 Hana improves the productivity of the processes by around 82% percent on average. The benefits for Supplier Industries through this study provides an example of handling financial and transactional issues faced. Around the business, the impact of conducting the will provides a reference for company owners and Supplier Industries in opting for organizing workflows. The results generated by the system show how small businesses, for instance, can benefit their tasks through SAP’s Sales and Distribution.