Track: Facilities Planning and Management
Abstract
In this paper, we propose a location-allocation model with two objectives including minimizing the establishment cost of facilities and minimizing the waiting time of customers. We assume two types of servers providing primary and secondary services at each facility. The number of servers of each type is known and they should be allocated to facilities. It is clear that each facility must accommodate at least one server of each type. Customers patronize the nearest server of each type. We design some numerical examples and utilize multi-objective solution techniques for solving and analyzing the problem.