Track: Quality Control and Management

Abstract

Quality of raw materials from suppliers is a very affect the product produced. A well managed supplier relationship management can improve the quality and better service of suppliers. From the selection criteria of existing suppliers, quality is one of the important criteria. Choosing a supplier based on the quality of its products will have a positive impact on the manufacturing company. There has been a lot of research on supplier selection using index capability process but it only ends in supplier selection only, no follow-up to selected supplier or not selected. In this research, the supplier is divided into two groups based on multiple characteristic capability index process with the aim to give development proposal for each supplier group. The number of suppliers in this study is nine, with the result of the division is, the first group consists of five suppliers. As for the second group consists of four suppliers. Characteristics of quality in group one is better than group two overall in both bursting, tear strength, tensile strength, and elongation. The development of this research is uninterrupted in the selection of suppliers only because there are not many skin suppliers available. From the supplier grouping based on the capability index, then develop the program for the supplier based on the group.