Track: Lean Six Sigma

Abstract

Process Industry is rapidly growing in Bangladesh. Lean six sigma (LSS), a process improvement tool, can be applied to this sector for efficient operational performance. Since there have been manifold factors which influence and induce the process performance while implementing LSS, prevailing drivers have been sorted out from the survey on the managers of analogous companies. In the proposed framework, Interpretive structural modeling (ISM) has been applied to check the contextual relationship among the selected drivers and MICMAC analysis has been implemented to categorize the drivers according to their influence on company’s performance based on the driving power and dependence on each other. The proposed model integrates ISM and MICMAC Analysis to sort the drivers from least to greatest influence it has on process performance. The focus of this paper is to aid the practitioners in prioritizing the drivers while implementing LSS in the process industry.