2nd Indian International Conference on Industrial Engineering and Operations Management

Big Data for Innovation Payment System in E-Commerce Online Transactions

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Abstract

Competition for companies that sell goods or services via e-commerce requires all companies to improve services to outrival in the competition. One aspect that has the potential to be a factor that makes a company superior is the payment method. Several choices of payment methods offered by e-commerce companies still provide opportunities for the discovery of new innovative payment methods that will facilitate e-commerce sales transactions. Companies that do not have good knowledge about the trend of e-payment methods and the development of e-payments in the future will lose in the competition. The aim of the research is to help e-commerce companies create a new, better payment method using Big Data. The research method uses a qualitative approach through observation and literature review to identify problems and investigations to find alternative solutions.

Published in: 2nd Indian International Conference on Industrial Engineering and Operations Management, Warangal, India

Publisher: IEOM Society International
Date of Conference: August 16-18, 2022

ISBN: 978-1-7923-9160-6
ISSN/E-ISSN: 2169-8767