12th Annual International Conference on Industrial Engineering and Operations Management

Knowledge Management System Model for SMEs Community

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Track: Modeling and Simulation

SMEs as an important part of the economy of a country are still faced with many problems so that SMEs cannot increase their business scale. One of the main problems faced by SMEs is the lack of knowledge as one of the requirements to be able to increase the scale of SME businesses, therefore increasing knowledge for SMEs is the dominant factor. Knowledge Management System (KMS) is a system that manages knowledge so that it can be used optimally to increase company excellence. The purpose of this research is to create a KMS model for the SME community so that the knowledge possessed by one SME can be used by other SME community members. The research method uses the Delphi method by conducting interviews with SMEs and experts. The result of this research is a KMS model for the SME community. 

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767