Track: E-Business and E-Commerce

Abstract

Limited Human Resources inherent in Most SMEs that grow traditionally and are family businesses that have been passed down from generation to generation. The limited human resources of SMEs, both in terms of formal education and knowledge and skills, affect the management of their business, so that it is difficult for SMEs to develop optimally. In addition, with limited knowledge, SMEs find it difficult to adopt new technological developments to increase the competitiveness of the products they produce. On the other hand, the evolution of KM and e-learning influence each other and its development is in accordance with the needs of the information society for the acquisition, exchange, and delivery of the specific knowledge needed. The need for organizations and institutions with new approaches encourages the development of KM and e-learning. The purpose of this research is to help SMEs increase their knowledge using information technology approaches, especially e-learning and KMS. The result of this research is an integration model of KMS and e-learning to increase the knowledge of SMEs. The research method uses a qualitative approach through observation and interviews as well as literature review.

Keywords
E- learning, Knowledge Management System, SMEs.