Digital banks make it easier for a society to grow financial inclusion. The lack of digital literacy makes people still scepticism about the security of new technologies. This study aims to examine the impact of digital banking on gen z in Indonesia. The method used in this research is a literature review from various digital libraries and databases (IEEE Explore, ScienceDirect, ResearchGate, Google Scholar, and Scopus). The subject areas of study are limited to "Digital Bank", "Gen Z" and "Technology". The impact of the implementation of digital banks in Indonesia is very significant for the economy but is hampered by public scepticism about data security and privacy. Thus, it is necessary to increase digital literacy along with advances in technology
Track: E-Business and E-Commerce
Published in: 3rd Asia Pacific International Conference on Industrial Engineering and Operations Management, Johor Bahru, Malaysia
Publisher: IEOM Society International
Date of Conference: September 13
-15
, 2022
ISBN: 978-1-7923-9162-0
ISSN/E-ISSN: 2169-8767