The fundamental goal of this article, which investigates the working circumstances of technical personnel at a power distribution company, is to determine the level of danger they face when working in various conditions. The multi-grade fuzzy technique was used in this investigation. The assessment will assist the distribution company in determining the level of risk that their technical personnel face, identifying strong and weak traits, and making appropriate improvement recommendations. The final risk index is calculated as 7.01, which indicates that the risk level of the case electric power distribution company is “High Risk”. The study was further extended to identify the weaker attributes using Importance Performance Analysis (IPA). Medical support provided by the organization and financial aid to the employees in case of an accident are considered weaker attributes of the case power distribution company. The results of the study would help the managers of the company to analyze the current risk level of the company and to focus on their weaker attributes to make necessary improvements in the working pattern and implement new innovative methods that help to reduce the risk level of workers and provide them with a safer environment.