This paper presents the diagnosis of the state of implementation of processes and technologies for the supply chain management of hospitals in Medellín, in order to determine the level of competitiveness of hospitals in the city with respect to world class hospitals. First, a bibliographic search process was carried out to determine the most used logistics trends in hospitals in different countries. Al this followed by an analysis of the literature review and, finally, an instrument was designed and applied to a representative sample of hospitals in Medellín, where four important subjects were evaluated: stock, information systems, optimization and continuous improvement.
This study found that the most used logistic tools in hospitals in Medellín are: lean manufacturing, standardization of processes, stock control, among others. However, in the analysis performed by quadrants, it is evident that there are opportunities for improvement in the methodology used by hospitals to develop their logistics activities, since 80% of the sample has a low positioning factor and therefore a globally uncompetitive logistic level.