The study of the Financial Inclusion has received a constant attention in the Economic Development. The general approach of the theories states that the financial inclusion contributes to the Economic Growth. Financial inclusion has moved up the global reform agenda and become a topic of great interest for stakeholders. Additionally, the Social Progress Index, is defined as the capacity of a society to meet the basic human needs of its citizens, establish the building blocks that allow citizens and communities to enhance and sustain the quality of their lives, and create the conditions for all individuals to reach their full potential. Colombia is located at position 52 of the 132 economies (Social Progress Index 2014). This paper presents an empirical study on the role of different actors in the Financial Inclusion and the efficiency of them in Financial Sector in Colombia, based upon the DEA model (Data Envelopment Analysis). Our results shed light on the causes of the efficiency of the actors to achieve the financial inclusion of the Colombia’s population and offer a useful guideline for the different actors to determine the indicators that should be object of a special attention in this matter.

Katrin Simon-Elorz

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EFFICIENCY ANALYSIS OF FINANCIAL ACTORS TO ACHIEVE THE FINANCIAL INCLUSION IN COLOMBIA