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Hernando Garzón Saenz

Affiliation

Fundación Universitaria Tecnológico Comfenalco Cartagena

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Publications in IEOM
4
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Showing 1 - 4 of 4
Operations Management in Servuction Systems A Systematic Review of the Literature: A Case Study in the Health Sector

Gladis María Saltarin Camacho; Valeria Stephanie Ortiz Las Calles; Hernando Garzón Saenz & Andres Redchuk

6th South American Conference on Industrial Engineering and Operations Management

Publication Year: 2025

Abstract PDF


A Systematic Review of the Literature on Operations Management in Servuction Systems: A Case Study in the Hospitality Sector

Vanessa Guerrero Cera; Yulieth Vergara Salgado; Hernando Garzón Saenz & Andres Redchuk

10th North American Conference on Industrial Engineering and Operations Management

Publication Year: 2025

Abstract PDF


Systematic Review of the Literature on Operations Management in Servuction Systems: A Case Study of Cooperative Services

Isaac José Cijanes Ballestas; Huver Alberto Bravo Andrades; Hernando Garzón Saenz & Andres Redchuk

8th European Industrial Engineering and Operations Management Conference

Publication Year: 2025

Abstract PDF


Model for Customer Relationship Management Based on User Experience in Servuction Systems: Case Study of Prepaid Medicine

Hernando Garzón Saenz; Andrés Redchuk; Jose Manuel Solana Garzon & Juan Emilio Tobon Guzman

3rd GCC International Conference on Industrial Engineering and Operations Management

Publication Year: 2026

Abstract PDF