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Norhayati Zakuan

Affiliation

Universiti Teknologi Malaysia

H-Index

37
Publications in IEOM
2
Total Number of Citations

5959
Total Number of IEOM Tracks
0

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Showing 1 - 2 of 2
The Impact of Enterprise Risk Management Practices on Malaysian Public Higher Educational Institution Performance: A Literature Review

Norhayati Zakuan

5th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2015

Abstract PDF


A Development of Satisfaction-Loyalty and Reputation Relationship Model Using Performance Measurement Approach of the Private Medical Clinics’ Services

Norhayati Zakuan

5th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2015

Abstract PDF