7th Annual International Conference on Industrial Engineering and Operations Management

Towards an Information Technology Governance framework selection: criteria determination

Hakim Bouayad, BERRADO ABDELAZIZ & Loubna Bennabbou
Publisher: IEOM Society International
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Track: Information Technology
Abstract

Information Technology Governance (ITG) is now an important topic among all organizations. It permits to better exploit the potential of Information Technology (IT) to generate a business value and increase the overall performance. In response to this need, many frameworks now exist. Some are standards while others are research frameworks. The fact that the notion of ITG has many definitions, affects the diversity of the frameworks and choosing a framework becomes an issue. On the other hand, the implementation of an ITG framework is not an easy task but rather a complex, risky and a time consuming enterprise, which reinforce the importance of choosing the right framework. There’s a few research done concerning the selection phase of an ITG framework. This paper tries to fill this gap in literature. First, it presents the most well-known ITG frameworks, then, it proposes, based on the literature and experience, a list of criteria that will serve as basis to a multi-criteria decision analysis (MCDA) method. Therefore, a Decision Maker (DM) can decide and choose the best suitable ITG framework to the organization.

Published in: 7th Annual International Conference on Industrial Engineering and Operations Management, Rabat, Morocco

Publisher: IEOM Society International
Date of Conference: April 11-13, 2017

ISBN: 978-0-9855497-6-3
ISSN/E-ISSN: 2169-8767