Track: Supply Chain Management/Engineering

Abstract

This research was carried out in the t-shirt supply chain of Northern Ecuador, which sought to evaluate the performance of the chain through an integral indicator. This was done by working with experts and specialists in this area of Mexico, Colombia and Cuba. Where the main indicators to be controlled in its management were identified. The Flexsim softwares, and their Experfit and Experimenter modules, and the SPSS (Statistical Package for the Social Sciences) were used, which made possible the simulation process of the integral indicator, and in turn, the evaluation of the chain's performance. The application of the proposed procedure to the case of the supply chain under study demonstrates its practical utility, especially in the absence of historical data that allow the chain to be evaluated. Given this situation, it shows that simulation is a way to avoid empirical evaluation of experts and specialists. This chain is evaluated regularly, determined by the individual cost indicator that results in being the most important, not being the case of the other indicators that resulted in the category of good.