1st Indian International Conference on Industrial Engineering and Operations Management

Plan-Do-Check-Act (PDCA) Based Approach to Business Process Mapping

Arun Kumaar Kathirvel, Shiladitya Chakravorty & Carolyn Paddock-Moore
Publisher: IEOM Society International
0 Paper Citations
1 Views
1 Downloads
Abstract

Process maps provide a significant level diagram of an organization’s business processes and Business Process Maps are techniques that are used as tools to boost the organization's performance and upgrade the efficiency. This paper proposes a methodology, integrating the Deming's Plan-Do-Check-Act (PDCA) cycle and Business Process Maps scope. The utilization of the suggested method is validated through an undertaking of a research-based case study on creating New Product Introduction (NPI) process maps. The effects of the case study determine that the projected PDCA-based approach to deal with Business Process Maps will be a compelling option to show the perceivability of end-to-end processes.

Published in: 1st Indian International Conference on Industrial Engineering and Operations Management, Bangalore, India

Publisher: IEOM Society International
Date of Conference: August 16-18, 2021

ISBN: 978-1-7923-6128-9
ISSN/E-ISSN: 2169-8767