Track: Business Management

Abstract

In Malaysia, over the year’s disasters has affected buildings and infrastructure including healthcare facilities severely. The past events should provide a valuable lesson for future preparedness and planning in healthcare facilities whether from natural, man-made or both disasters. However, recent hospital disaster shows that more in-depth effort should be emphasized in hospitals of Malaysia. Therefore, to ensure that hospitals and health facilities can withstand emergencies and disasters, resilience strategies has been examined to highlight the importance of assessing risks and preparing for them. In this study, a different toolkits of health care facility management were identified. The research is based on published literature review and past research to achieve the objective. Through the identification and integration of the factors and Resilience Healthcare Facilities Management (RHFM) toolkit was identified to highlight the health care management in the hospital public sector. The toolkit contributes significantly to resilience healthcare facilities management process. These findings not only give benefit to the people involved in the hospital industry but also to the public officials in guiding them to be more accountable in handling risks, emergencies, disasters, and resilience strategies process.