3rd African International Conference on Industrial Engineering and Operations Management

Developing Key Performance Indicators for Supply Chain Resilience in Indonesian Automotive Industry

Sela Diah Kenanga & Romadhani Ardi
Publisher: IEOM Society International
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Track: Supply Chain Management (SCM)
Abstract

Since the Covid-19 pandemic entered Indonesia in April 2020, the automotive industry experienced the most significant decline compared to the other sectors. The downfall was due to weak demand for cars and motorcycles from domestic and foreign market, leading to production cuts. This incident forced the entire automotive industry to adjust to returning to normal conditions after the disruption occurred as quickly as possible. There in need for Key Performance Indicators (KPI) for Supply Chain Resilience (SCR) to control and manage the company's target plans when a disruption occurs at any time. This study aims to design KPI to help firms in assessing the indicators related to disruption as long-term measures. This study utilized expert assessments, gathered from questionnaires, while quantitative data was processed using the Content Validity Index (CVI). From the literature review, 11 indicators such as security, knowledge management, visibility, risk management, collaboration, agility, flexibility, efficiency, redundancy, financial strength, market position and 46 sub-indicators of SCR were collected. Using the CVI approach for validity test results, 27 SCR sub-indicators were validated by six experts in the sector, with an average I-CVI value of 0.81.

Published in: 3rd African International Conference on Industrial Engineering and Operations Management, Nsukka, Nigeria

Publisher: IEOM Society International
Date of Conference: April 5-7, 2022

ISBN: 978-1-7923-9157-6
ISSN/E-ISSN: 2169-8767