3rd African International Conference on Industrial Engineering and Operations Management

Technology Acceptance Model E-learning for Government

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Track: E-Business/E-Service
Abstract

Government plays a role in providing services to the community with the best service, so one of the methods used is the adoption of information technology to support the government's goal of providing the best service. E-learning is one of the systems used by the government to transform knowledge for its employees so that government employees can provide the best possible service to society. However, the implementation of e-learning in the government has obstacles such as the internet, e-learning systems, lack of awareness of e-learning and others. The purpose of this research is to provide a solution for implementing e-learning in government with the Technology Acceptance Model approach. The research method uses a qualitative approach through observation, literature review and interviews. The result of this research is the extended model of TAM as a solution to increase the use of e-learning in government.

Published in: 3rd African International Conference on Industrial Engineering and Operations Management, Nsukka, Nigeria

Publisher: IEOM Society International
Date of Conference: April 5-7, 2022

ISBN: 978-1-7923-9157-6
ISSN/E-ISSN: 2169-8767