4th North American International Conference on Industrial Engineering and Operations Management

Prioritizing the key factors on Performance Measurement System (PMS) in Automotive Industry (Case Study: TONDAR 90 Deputy, Iran Khodro Company, Tehran, Iran)

Shahram Mokhlesabadi
Publisher: IEOM Society International
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Track: Automotive Manufacturing Systems
Abstract

The main aim of this study is reviewing the main affective factors on Performance Measurement System (PMS) (case study: TONDAR 90 Deputy, Iran Khodro Company, Tehran, Iran). This study is descriptive- survey and falls into the category of practical studies. 47 top experts, experts and Supervisors in the TONDAR 90 Deputy, Iran Khodro Company, are the population in this research. After the selection of the sample size, the validity and the credibility of the questionnaire were evaluated using the cranbach alpha coefficient and the result was satisfactory. Afterwards, to study level of the main affective factors, the T-test (Binominal) was carried out. To determination the normal or abnormal of variables in this case study, used the Kolmogorov-Smirnov test. The findings based on the conceptual model of the research and testing the hypotheses depict that the main affective factors on Performance Measurement System in this case study are abnormal. And according to one sample T-test, there is a correlation between the independent and dependant factors and the 3 hypothesis of the research are tenable and thus proved. Ranking the main factors analyzed in the conceptual model was based on the Friedman test. Finally, to prioritizing the sub-factors, by using of Fuzzy TOPSIS technique done. Based on the result of this research, utilization is the first importance factor; formalization is the second importance factor and third importance factor is integration based on Friedman Test. Also, As it is seen in above table "Planning, Control and coordination of the activities" as the most important sub-factors that is important on main affective factors on PMS (case study: TONDAR 90 Deputy, Iran Khodro company) .also "Measurement procedure definition and Control, evaluation and involvement of employees" are in the next rankings based on prioritizing the sub-factors by using of the Fuzzy TOPSIS Technique.

Published in: 4th North American International Conference on Industrial Engineering and Operations Management, Toronto, Canada

Publisher: IEOM Society International
Date of Conference: October 25-27, 2019

ISBN: 978-1-5323-5950-7
ISSN/E-ISSN: 2169-8767