5th North American International Conference on Industrial Engineering and Operations Management

Competency of Virtual Communication Monk Sangha Mahayana Indonesia in Providing Dharma Service To Buddhists in the Pandemic Covid-19

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Publisher: IEOM Society International
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Abstract

Pandemic Covid-19 has changed the order of life in society. The virtual communication competencies that must be possessed by the monk to face the challenges and Dharma services in the pandemic COVID-19. This study aims to categorize and find out the factors that hinder the virtual communication competence of the monk during the Pandemic Covid-19. The research approach uses mixed methods of qualitative and quantitative methods. The research was conducted at the monk. To learn the communication competencies of the monk, a Self-assessment of Virtual communication competency was used. The results of the evaluation of virtual communication competency are high in the category of self-assessment, while the assessment of members of the organization and the people get a low category, this fact is because the monk mistakenly interprets the virtual communication competence possessed, the monk is less concerned with the behavior of the virtual communication. Ineffective virtual communication competencies possessed by monks. Furthermore, in this study also looked at the factors that hampered the virtual communication competencies possessed by monks, namely the lack of self-awareness, the lack of virtual communication competency training, and the lack of awareness of monks about their role as communicators.

Published in: 5th North American International Conference on Industrial Engineering and Operations Management, Detroit, USA

Publisher: IEOM Society International
Date of Conference: August 9-11, 2020

ISBN: 978-0-9855497-8-7
ISSN/E-ISSN: 2169-8767