Abstract

In the current socioeconomic context, for organizations to be able to survive and operate in highly competitive environments they need to be able to quickly adapt and respond to changes in their business environment. The emergence of Industry 4.0 (I4.0) has allowed organizations to increase their competitiveness. With the digitization of organizations, I4.0 introduced technological resources that enable the collection and storage of large amounts of data at a lower cost. This becomes an important factor since data is one of the most valuable resources for organizations, as it allows them to support decision making based on events. However, to extract true value from data and reach its meaning, it is necessary to process it and then to make it available to those who need it. It is in this context that the present case study emerged, with the objective of consolidating a set of supply chain indicators into a system that allows improving the management and transmission of information and, consequently, improving the decision-making process. For this purpose, a Business Intelligence platform was created using Microsoft Power BI, whose development process and achieved results will be described in this paper.