6th North American International Conference on Industrial Engineering and Operations Management

Transformational Leadership and Turnover Intention: The Mediating Role of Job Satisfaction

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Track: Business Management
Abstract

This study aims to examine the effect of transformational leadership and job satisfaction on turnover intention, transformational leadership on job satisfaction, and the role of job satisfaction as a mediating variable between transformational leadership and turnover intention. Using a quantitative research approach, data were obtained using a questionnaire. This study used a sample of 363 employees who work at Koperasi Tenaga Kerja Bongkar Muat Surabaya, using simple random sampling technique. Structural Equation Modeling-Partial Least Square (SEM-PLS) was used for analysis and hypothesis testing. The results show that transformational leadership is able to make employees have no intention of changing workplaces, and job satisfaction positively mediates the effect of transformational leadership on turnover intention. This shows that the influence of transformational leadership on turnover intention will be stronger with the satisfaction of employees in their work because it helps employees to create a conducive situation, thus creating value that makes employees feel comfortable in their work. The findings of this study suggest the importance of company management optimizing the leadership style used and developing an integrative job satisfaction development program.

Published in: 6th North American International Conference on Industrial Engineering and Operations Management, Monterrey, Mexico

Publisher: IEOM Society International
Date of Conference: November 3-5, 2021

ISBN: 978-1-7923-6130-2
ISSN/E-ISSN: 2169-8767