Track: Undergraduate Student Paper Competition

Abstract

This project is focused on the problematic situation that exists in the plant of Ficosa North America, S.A. de C.V. in Salinas Victoria, Nuevo León, specifically in the DS Mirrors production line of Ficosa’s client Stellantis, which was solved using the DMAIC methodology, part of the Six Sigma philosophy, with the objective of achieving a 80% of OEE at the release of the DS Stellantis Mirrors production line by increasing its three main indicators, these being Efficiency, Quality and Availability. Throughout the document, all the phases of the methodology are shown, which are Define, Measure, Analyze, Improve and Control, along with the tools that were used in each stage, as well as the statistical analysis accomplished, the improvement proposals and the implementation of these within the organization to achieve the established objective.

The existing production line now in the Ficosa’s Salinas Victoria plant was a transfered project from the plant of the same company in Cookeville, Tennessee, this due to the global situation of the pandemic and the fact that it was established a legislation where any American citizen who is unemployed can receive financial support in between 800-1200 dlls per month, equivalent to the salary of a base operator in Ficosa Cookeville. This generated that the resignation rate increased up to 41%, directly affecting the breach of the stipulated rate, which is referred to as the pieces produced per hour, with that in mind the organization saw the need to pay extra work hours to satisfy their customers needs, causing that the availability, efficiency and quality of the line constantly changes, affecting the OEE indicator therefore decreasing to an average of 62.7%.