Track: Industry 4.0

Abstract

The growing competitiveness of the markets, combined with technological advances resulting from I4.0 increased the need for work associated with the digitization of processes, as well as the digitalization of management tools used in shop floor contexts. Thus, this paper reports a practical case in a Portuguese company, in which the objective was to create a digital continuous improvement system, which promotes data access while simplifying the current process existing in the company under analysis. For this purpose, Microsoft SharePoint® was used, which enabled the creation of a technological solution, allowing the introduction of improvement ideas, while speeding up the process of analyzing and validating them, using visual management mechanisms combined with notification systems. It should be noted that the methodology adopted was based on an iterative and incremental approach, following the principles of design thinking, in a collaborative environment and with the involvement of users. The results of this project point to the growing need for tools that already exist on the shop floor, mostly lean, to be updated from a technological perspective. The dynamic character that information and communication technologies give them, allows for greater involvement of staff, as well as more prompt decision-making