6th North American International Conference on Industrial Engineering and Operations Management

Technology Acceptance Model to Solve Mobile Payment Problem for SMEs

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Track: E-Business/E-Service
Abstract

Several previous studies on the problem of SMEs show that the use and utilization of technology is still a major problem for SMEs, one of which is technology to support transaction processes such as mobile payments. Unfortunately in Indonesia where SMEs are one of the important variables in a country's economy, but mobile payments have not been used optimally by SMEs. the purpose of this research is to help SMEs use m-payment using a technology acceptance model approach. The result of this research is the TAM m-payment model for SME

Published in: 6th North American International Conference on Industrial Engineering and Operations Management, Monterrey, Mexico

Publisher: IEOM Society International
Date of Conference: November 3-5, 2021

ISBN: 978-1-7923-6130-2
ISSN/E-ISSN: 2169-8767