Track: Manufacturing
Abstract
The global pressure to generate a competitive advantage in manufacturing companies has led to a boost in continuous improvement, in which supply chain management is one of the main indicators, the variables Just-in-time (JIT) and total quality management (TQM) variables play an important role in the operational strategy of manufacturing companies. In this applied research, 68 manufacturing companies in the Monterrey metropolitan area were analyzed and the relationship between JIT and TQM and how they affect supply chain management is sought. The results found that the TQM variable has a greater impact on supply chain management performance than the JIT variable, and thus, confirming the framework. Both variables forecasted 63% of SCM's behavior.