Track: Case Studies

Abstract

Healthcare is an essential service to everyone and as such, it is important that the policies and systems which are implemented in this area be adequate and flexible. Several issues have been raised concerning the capability of modern healthcare information systems in terms of the privacy, security, and availability of the data which it holds. MetaMed is a web application which seeks to remedy the problems of modern healthcare information systems through the provision of a different backend implementing by using blockchain technology. The objective of this paper was to analyze MetaMed using multiple analytical tools and methodologies to develop potential improvements for the product. A survey is deployed for such purposes. It consists of questions from varying perspectives which are constructed using the six thinking hats methodology. Once the survey results are ready, a SWOT analysis which analyzed the product’s internal and external factors was conducted. Finally, a TOWS matrix analysis referenced the findings of the SWOT analysis to develop strategies to capitalize on the product’s advantages and mitigate its weaknesses. Conclusively, results were produced through these analytical tools and methods supplying potential improvements on the product’s features, interface, functionalities, and deployment.