Track: Project Management
Abstract
Organizations adopt ERP system to increase the availability of information, have realtime information
to take decision, maximize the efficiency of business process, increase productivity, and for fast business process
etc. When ERP projects implement successfully, it can takethe organization to the new heights of profitability,
but failure of it can throw the organization out of the markets.
In this study, we consider two prospective of control system: first is interactive control system and second is
diagnostic control system. These two control systems support to ERP implementation. Interactive control system
supports organization change and increase employee motivation towards ERP implementation while diagnostic
control system monitors the outcomes. Based on the extant literature review, we try to explore the role of
management control system (MCS) in ERP projects implementation in organizations that can enhance the
organization performance.