6th Annual International Conference on Industrial Engineering and Operations Management

The Role of Management Control System in ERP Project Implementation

Pratima Verma
Publisher: IEOM Society International
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Track: Project Management
Abstract

Organizations adopt ERP system to increase the availability of information, have realtime information 
to take decision, maximize the efficiency of business process, increase productivity, and for fast business process 
etc. When ERP projects implement successfully, it can takethe organization to the new heights of profitability, 
but failure of it can throw the organization out of the markets. 
In this study, we consider two prospective of control system: first is interactive control system and second is 
diagnostic control system. These two control systems support to ERP implementation. Interactive control system 
supports organization change and increase employee motivation towards ERP implementation while diagnostic 
control system monitors the outcomes. Based on the extant literature review, we try to explore the role of 
management control system (MCS) in ERP projects implementation in organizations that can enhance the 
organization performance. 

Published in: 6th Annual International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia

Publisher: IEOM Society International
Date of Conference: March 8-10, 2016

ISBN: 978-0-9855497-4-9
ISSN/E-ISSN: 2169-8767