Abstract

In today’s business world, the organization struggles to continuously improve their organization because of the customers consistently demand higher quality product in a shorter delivery time and at a lower price. In order to achieve that, the organizations use various initiatives such as lean production tools and techniques. This paper discusses a case study review on the effects of Lean production tools and techniques implementation at Malaysian manufacturing and service industries. The results show that, there are significant effects on productivity improvement, cost saving, improvement of product quality, reduce delay on delivery, reduce the number of accidents (safety) and improve morale of their workers to the Malaysian manufacturing and service industries when implementing the lean production tools and techniques at their company. Therefore, the finding will help most of the Malaysian companies to start considering investment on the implementation of lean production at their companies with regard to the benefits that they will gain.