Track: Technology Management

Abstract

Today's modern banking calls for delivering quality service and it is considered an effective strategy for success and survival in the competitive environment.

Thirty public and private major Iranian banks are working in different fields of business areas and offering various deals to their customers.

Spite of Iran Central Bank (ICB) which over rules Iranian bank industry regulations. Doing best, Banks for their competitive job requires proper Information Technology infrastructure.

Inadequate ICB constraints put limits to bank's industry. Therefore, push banks to spend lots of money to invent different methods for facing those constraints and limitations to survive in competitive market. Therefore, major banks for cooperation with international monetary system, individually or some together established a third company. Some purchased a new core banking platform using foreign developed software.

This research has taken place in a well-known large private Iranian bank to overcome above mentioned problems. Expecting come up with either developing or purchasing core banking system able to support banking Open API.

Delphi method was used to establish the validity of the proposed methods. The result showed combination of second and third method is the best. First alternative was eliminated because of cost, lack of internal experts and high dependency.