Abstract

The food industry is one of the most important around the world and in this sector, we can highlight the part dedicated to the production of fruit in its different presentations. In this area, customers are usually demanding when placing their orders to companies, so it has been an important issue to have proper control of the products that are rejected, otherwise it could even turn into a financial inconvenience. In accordance with the above mentioned, it has been decided to propose a model that could be useful for the problems previously raised, which consists of the use of 3 Lean Manufacturing tools: Jidoka, Standardized Work and Total Productive Maintenance (TPM) focused on its fourth pillar, in order to reduce the percentage of rejected products. The proposed model using Arena software was able to reduce the rejected products from 16.27% to a value of 7.61%. Likewise, the Jidoka tool reduced the lots rejected due to fruit pulp bags with extra air by 11.76%, Standardized Work tool reduced lots rejected due to bag improperly sealed by 18.89% and the TPM kept the levels of lots rejected due to presence of seed.