Track: Logistics

Abstract

At present, many supply chains endeavor to abbreviate the time between a customer order and the real transportation of the ordered products. Cross docking is one of the choices to lessen these reaction times. Cross docking workplaces are dynamic situations where items’ arrival and departure happens on the same day. This study has been carried out to identify cross-docking, its benefits, complexities of implementing a cross-docking system and the factors to consider when implementing a cross-docking system. A comprehensive literature review has been conducted along with expert reviews based on interviews in order to address the identified research gap. A full-text review was conducted to identify the factors that are necessary to consider when implementing a cross-docking system in a warehouse. Based on the literature, cross-dock shapes that are suitable for respective cross-dock types have been suggested.