Track: Logistics

Abstract

Abstract

The purpose of the study was to assess the logistics operations performance of Modjo Dry Port, Ethiopia in respect of six dimensions. The study employed a descriptive research design and proportionate stratified and purposive sampling techniques. 126 questionnaires were distributed to respondents working in management and terminal operations and the response rate was 95%. SPSS was utilized for the frequency distribution statistical analysis. The results identified Modjo dry port poor in terms of delivery time, 66% of the respondents indicating delay in the delivery time. 88% of the respondents believed that the port performance in terms of staff safety is unsatisfactory. In terms of container handling equipment, customs operations, port infrastructure, quality of logistics services, quality of port staff is poor. The performance of the dry port in terms of operational effectiveness of loading and unloading and congestion of container operation found to be average. It is recommended the dry port to apply an automated shipment and cargo container tracking system, make further investments in container handling equipment and ensure provision of adequate safety and health management systems, while promoting private sector participation to enhance its operational performance.