Track: E-Business/E-Service
Abstract
One of the financial technologies (FinTech) innovations used by 46% of the internet user in Indonesia is mobile payment, or m-payment. This quantitative research aims to examine the acceptance level of m-payment applications using the Unified Theory of Acceptance and Use of Technology (UTAUT). An online questionnaire was distributed among 102 respondents and processed with the software IBM SPSS Statistics 25 using a multiple linear regression model. The result shows that independent variables such as performance expectancy, effort expectancy, social influence, and facilitating conditions, significantly influence behavioral intentions of m-payment use.