8th North America Conference on Industrial Engineering and Operations Management

Knowledge management as a competitive advantage in SMEs: a theoretical exploration

Oscar Vasquez-Bernal, Woody Figueroa Peinado & william mosquera
Publisher: IEOM Society International
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Track: Entrepreneurship
Abstract

Micro, small, and medium-sized enterprises are challenged to stay in the market by developing innovative processes. Well-focused knowledge management helps organizations to strengthen their innovative capabilities by building highly competitive work teams through learning and organizational culture. This paper illustrates an exploration of different databases of indexed journals and the analysis of different authors who focus on the importance of knowledge management as a competitive advantage for MSMEs. The scope is delimited in the documentary review from 2017 to 2023 and the analysis of the incidence of knowledge management in organizations.

Published in: 8th North America Conference on Industrial Engineering and Operations Management , Houston, United States of America

Publisher: IEOM Society International
Date of Conference: June 13-15, 2023

ISBN: 979-8-3507-0546-1
ISSN/E-ISSN: 2169-8767