4th South American International Conference on Industrial Engineering and Operations Management

Corporate Social Responsibility and the Application of NOM-035 in a Consulting Services Company

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Track: Business Management
Abstract

Currently it is necessary for companies to identify and become aware of their actions that impact the environment, since nothing can be developed in isolation. Therefore, it is the responsibility of the company to identify and evaluate the practices that represent a threat to its prosperity. The objective of this work is to propose corporate social responsibility actions for a consulting services company as support for the application of NOM-035, whose purpose is to prevent psychosocial risk factors in workers, through a methodology of the type qualitative, documentary, descriptive and exploratory with a non-experimental and cross-sectional design which allows deepening the object of study through the review of the main reference sources on Corporate Social Responsibility, as well as the authors who have previously worked the topic. For the above, surveys were applied based on the reference guide II of NOM-035-STPS-2018 to 130 employees, which allowed determining the relevant psychosocial risk factors for the design of a proposal of actions to incorporate Responsibility. Social Entrepreneurship that involves the application of NOM-035.

Published in: 4th South American International Conference on Industrial Engineering and Operations Management, Lima, Peru

Publisher: IEOM Society International
Date of Conference: May 9-11, 2023

ISBN: 979-8-3507-0545-4
ISSN/E-ISSN: 2169-8767