Track: Case Studies

Abstract

As we are in the midst of the COVID-19 pandemic, people are coping up with the “new normal” and finding ways to prevent transmission of the virus. Pen and paper has been replaced by automation that will make life much easier for all.  Radio Frequency Identification or RFID is a type of wireless technology that utilizes radio waves in order to transmit data. RFID systems include three parts which are RFID tags, RFID reader, and an antenna. The RFID reader and antenna combination sends out radio frequency energy in order to power up the chip in the RFID card for it to be able to transfer data. When this type of system is applied in payment transactions like in a cafeteria or canteen, it will help eliminate long queues and record inventory and sales within a short amount of time. This paper covers the opinions and views of the customers and concessionaires regarding the alternative approach to the current payment system of using cash in transactions into a cashless transaction system using RFID technology. The researchers used survey questionnaires that made use of the Likert Scale in order to gather data and analyze the results. The paper shows comparison between the current and proposed processes and highlights the process which can be eliminated in order to improve the current payment system. Furthermore, the study includes a prototype design of the payment system with RFID technology.