3rd Asia Pacific International Conference on Industrial Engineering and Operations Management

Legal Construction and Responsibility of Teleconsultation Based Health Services

Tio Ariesta & Shidarta Shidarta
Publisher: IEOM Society International
0 Paper Citations
Track: Undergraduate Student Paper Competition

Telemedicine development. Such developments are new in Indonesia, so that opening up opportunities for potential
unprepared legal regulations that cause problems in terms of the construction of the underlying agreement and
liability to patients as consumers of digital platforms and doctor who are binding to providing these services. This
paper answers questions about these two things. The results of the study show that the triangular agreement between
patients, doctors, and digital platform providers is a teleconsultation agreement, which is a form of mix agreement
between a standard of therapeutic agreement, a standard of use application agreement and partnership of health
sevice provider agreement that utilizes digital technology. In this case, there is the main agreement and an
accompanying agreement. The main agreement is a therapeutic agreement between a doctor and a patient and the
accompanying agreement is a standard agreement that binds all three parties. In the event of a violation of the
patient's rights, both the doctor and the platform provider can be held responsible together, which is known as joint

Published in: 3rd Asia Pacific International Conference on Industrial Engineering and Operations Management, Johor Bahru, Malaysia

Publisher: IEOM Society International
Date of Conference: September 13-15, 2022

ISBN: 978-1-7923-9162-0
ISSN/E-ISSN: 2169-8767