Track: E-Business/E-Service

Abstract

The Family Hope Program (PKH) is a program launched by the Government of Indonesia in 2007 to break the chain of family poverty. PKH in Bone Regency has been running for approximately ten years, starting in 2010 until now. If the effectiveness of PKH is measured by reducing the poverty rate, PKH in Bone District shows fluctuating results in reducing the poverty rate. This research used a qualitative approach, carried out in Bone District, South Sulawesi Province, from January to June 2019. In this study, the key informants were the District Coordinator (Korkab) PKH Bone Regency, PKH Social Worker Supervisor, three PKH social assistants, and three people. PKH recipient communities. Data collection was carried out through interviews, observation, and documentation. The data were then analyzed through descriptive qualitative, including data collection, data reduction, data presentation, and concluding. The results showed that the factors that hindered PKH facilitators in implementing PKH in Bone Regency were: 1) Internal factors, which included target recipients of assistance, either Inclusion or Exclusion Error, PKH HR itself and PKH infrastructure, 2) External factors that become The obstacles are the lack of support from the village government and the community in the PKH implementation process and there is still access to areas that are difficult to reach by PKH Facilitators.