Track: Decision Sciences
This research aims to discover and elaborate on new models in investigative performance that are influenced by development by creating work, responsibility, and human resources capacity of Police Members (POLRI) at the West Sulawesi Daerah Level Police (POLDA). This research was carried out at the West Sulawesi Regional Police, lasting for 2 (two) months, namely June to July 2021. The population of this study is West Sulawesi Police investigators, as many as 102 people, with saturated sampling techniques, so the study sample is 102 people. Data collection techniques are carried out through observation, interviews, questionnaires, and documentation, while data analysis uses path analysis. The results showed that the performance of the West Sulawesi Regional Police investigation could be positively and significantly affected by the development of competence, work creativity, responsibility, and human resources capacity. The variable of responsibility contributes the most to improving the performance of the investigation as an investigator. There is a value of integrity and responsibility in the self that can fairly provide evidence so that the parties do not feel aggrieved that they increasingly believe that the investigator is very professional in expanding his duties and responsibilities. In addition, work creativity is also able to affect the performance of the investigation with the critical thinking power of the investigator in facing diverse situations, as well as the capacity of human resources where investigators with appropriate educational qualifications contribute well to the performance of the investigation. Indirectly, the intervening variable HR capacity has the best mediation role in mediating competency development to investigative performance. Thus, it is important to consider the role of human resources responsibility and capacity to improve the performance of the West Sulawesi Regional Police investigation.