Track: Smart Mobility and Smart Cities

Abstract

The flow of urbanization is increasing every year. This increase in urbanization has led to increased e-commerce users in urban areas involving the movement of goods from sellers to buyers, called logistic activities. It means urbanization will cause an increase in the number of vehicles passing through urban areas. The number of passing vehicles increases, but the road capacity remains, which causes congestion. Congestion will cause inefficiency in fuel and travel time. One of the solutions to this problem is crowd-shipping. Crowd-shipping reduces the number of vehicles by involving occasional drivers in delivery activities to minimize courier delivery activities. This study provides a literature review and integration framework between crowd-shipping and smart logistics. The literature review defines the research clusters of crowd-shipping, the challenge of implementing crowd-shipping according to previous research, and the measurement of crowd-shipping success. This research was conducted using co-occurrence analysis on 949 articles containing the keyword crowd-shipping to generate the research cluster. This paper categorizes it into four research clusters, i.e., the crowd-shipping actor, the basis of crowd-shipping, the requirement to implement crowd-shipping, and urban mobility. The integration framework of crowd-shipping and smart logistics is developed by comparing the crowd-shipping process and its requirement with the smart logistics components. The result found that all of the requirements of the crowd-shipping process can be fulfilled by smart logistics. The literature review results in six challenges and ten parameter success measures of crowd-shipping implementation.