3rd South American International Conference on Industrial Engineering and Operations Management

Increasing the level of service through the implementation of 5S and MRP tools in SMEs marketing pharmaceutical products: An empirical investigation in Peru

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Track: Undergraduate Student Paper Competition

The objective of this proposal is to implement the tools of industrial engineering to improve the level of service in a pharmaceutical company. This objective, constructivism has been chosen as the theoretical framework, this choice is made to know in depth the different theories that allow corroborating the benefits that have brought to the companies the implementation of the different tools to be investigated.

In this case, the normative networks are studied in two ways, 5S and MRP tools. The methodology used for this purpose is based on a quantitative-descriptive analysis, which frames the registration, analysis, and interpretation of an audit and checklist, as well as the times or processes of the phenomena that occur within the company.

Published in: 3rd South American International Conference on Industrial Engineering and Operations Management

Publisher: IEOM Society International
Date of Conference: May 10-12, 2022

ISBN: 978-1-7923-9159-0
ISSN/E-ISSN: 2169-8767