3rd South American International Conference on Industrial Engineering and Operations Management

Implementation of Robotic Process Automation: Audit Process, Workflow, and Competencies In Indonesian Banking Firms

Jovan Kusnadi, Michellin . & Ignatius Edward Riantono
Publisher: IEOM Society International
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Track: Automation and Agility

The goal of this study was to examine if the application of a technology, Robotic Process Automation, in the work processes of banking firms in Indonesia had substantial impacts in developing technologies by employing audit procedures, workflows, and competences as independent variables. This research is a quantitative study that employs primary data in the form of questionnaires issued to research subjects, specifically internal auditors working at the top ten banks in Indonesia according to Forbes Indonesia 2022. The data from this study will be examined utilizing SMARTPLS software and structural equation modeling (SEM). This study's findings are designed to offer an overview of the evolution of the usage of Robotic Process Automation and its efficacy in banking procedures

Published in: 3rd South American International Conference on Industrial Engineering and Operations Management

Publisher: IEOM Society International
Date of Conference: May 10-12, 2022

ISBN: 978-1-7923-9159-0
ISSN/E-ISSN: 2169-8767